There’s no easy answer. Clients can be reassured by their lawyers, but not every lawyer hoping to earn £75,000 from a case will want to see mediation succeed. The difference between my examples is that mediation is a genuine and tested service whereas a fake Rolex is, well, fake. Looking at it another way, with mediation users arguably get genuine Rolex quality for the price of a fake. As the public become more aware of mediation, I’m convinced the bargain that mediation offers, in terms of outcome, pace and price will become very clear, very soon.