30 Apr '16, 8pm

Unified commerce is Holy Grail most retailers are still seeking: report

Image courtesy of Neiman Marcus While 85 percent of retailers consider unified commerce a top priority, most are not making enough of an effort in upgrading their infrastructure to achieve a fully seamless shopping experience. According to a new report from Boston Retail Partners, retailers have attempted to reformat their outdated systems to accommodate cross-channel capabilities, leaving many with “faux omnichannel.” As the consumer comes to expect a uniform service across channels, retailers are at risk of losing clientele if they do not implement a more holistic system. “There are several factors that have made ‘faux’ omnichannel a reality,” said Ken Morris, principal at Boston Retail Partners . “First, the accelerated and elevated customer expectations for a seamless experience has caused retailers to scramble to get omnichannel services in place as fast as possible,”...

Full article: https://www.luxurydaily.com/unified-commerce-is-holy-grai...

Tweets

My First Grail Watch: Rob Nudds

My First Grail Watch: Rob Nudds

ablogtowatch.com 01 May '16, 8pm

While studying at University, I decided I wanted to be a watchmaker. I was half-way through a BSc in Archaeological Scienc...

#UNEP2015

unep.org 30 Apr '16, 10pm

Building knowledge and enabling conditions Ecosystems – complex webs of living organisms and other natural resources – pla...

Mobile commerce's future has arrived, but many ...

luxurydaily.com 06 May '16, 8am

Image courtesy of Neiman Marcus NEW YORK – Enhancing customer experience and customer engagement is retailers’ top priorit...

via @LuxuryDaily

via @LuxuryDaily

luxurydaily.com 03 May '16, 9am

“As such, he has started creating his own luxury/upscale fashion brands and he also set up his own high-end creative ‘agen...

#UNEP2015

#UNEP2015

unep.org 30 Apr '16, 6pm

UNEP responds to acute environmental emergencies as part of humanitarian response teams. It also conducts post-crisis asse...

What is Crema?Crema is a little bit of a Holy G...

seattlecoffeegear.com 02 May '16, 4am

Crema is a little bit of a Holy Grail in the espresso world -- folks are talking about it all the time, searching for it, ...

Latest Diversity Report Shows Fashion Still Has...

justluxe.com 07 May '16, 12am

One of the most disparaging categories in the report was that of race. Of the 236 campaigns included, 78.2 percent of the ...

Digital cannibalizing bricks-and-mortar sales, ...

luxurydaily.com 04 May '16, 9am

Photo of VivaLuxury courtesy of Bergdorf Goodman As retailers invest in digital sales channels, it is eating into their br...

May Tasting Report, featuring Brazil naturals, ...

coffeereview.com 09 May '16, 8pm

Coffee Reviews Advanced Search Recent Reviews Top-Rated Coffees (94+) Best Values Top 30 Coffees of 2015 K-Cups and Pods 台...

Nestlé 2015 sustainability report: What you nee...

coffeehabitat.com 03 May '16, 6am

Nestlé continues to purchase about 10% of the world’s coffee production. In 2014, those purchases totalled 842,000 metric ...

#MobileMarketing

#MobileMarketing

jingdaily.com 06 May '16, 7pm

To this end, CLA, in collaboration with WeChat International, takes a “service-orientated” position. CLA launched a savvy ...

Are retailers ready for shift to virtual reality shopping?

Are retailers ready for shift to virtual realit...

luxurydaily.com 27 Apr '16, 7am

Promotional image for Tag Heuer content on NYT VR A wave of virtual reality content is hitting the market this year and co...