18 Mar '11, 1am

iPad 2 checks into InterContinental hotels #luxury [3]

iPad 2 checks into InterContinental hotels #luxury [3]

InterContinental has become the latest hotel chain to connect its customers to its staff via videoconferencing. They have introduced a new chat feature which allows guests and future guests to connect with its concierges via Apple’s FaceTime videoconferencing service. Nine InterContinental hotels around the world have equipped their staff with the new video-capable iPad 2 tablet , allowing them to answer questions and give advice to travelers via video calls before the guests arrive. Anyone who has booked to stay at InterContinental can use the service by logging onto a designated website and selecting a timeslot to discuss their stay further using the FaceTime video calling service. InterContinental’s initiative with iPads follows the introduction of FaceTime customer service calls by rival chain Starwood, which owns brands such as Westin, Le Meridien, Sheraton and W Hote...

Full article: http://www.luxuo.com/gadgets/intercontinental-hotels-ipad...

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